Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Go to the "My Account" page and click the "Review Orders" link to review your orders. You can compare your order history on our website with your financial records. If you have further questions or concerns, please contact wholesale customer service for further assistance.
I need a copy of my receipt/invoice.
  Go to the "My Account" page and click the "Review Orders" link to view or print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).